Privacy Policy

At Wizvend ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Amazon growth services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We reserve the right to make changes to this policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date. Your continued use of the site after any changes constitutes your acceptance of the new Privacy Policy.

We may collect information about you in a variety of ways, including:

• Personal Data: Voluntarily provided information such as your name, email address, phone number, and company name when you fill out a contact form, request an audit, or subscribe to our newsletter.
• Derivative Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
• Business Data: Amazon Seller account details, advertising performance data, and marketplace metrics you share with us when engaging our services.
• Financial Data: Billing information (credit/debit card numbers, billing address) collected via our secure payment processors. We do not store full card numbers on our servers.
• Communication Data: Records of emails, calls, and messages exchanged with our team for service delivery and quality assurance purposes.

Having accurate information about you permits us to provide a smooth, efficient, and customised experience. We may use information collected about you to:

• Deliver and manage the Amazon growth services you have contracted with us
• Send you audit reports, performance summaries, and strategy recommendations
• Process payments and send billing confirmations
• Send you marketing and promotional communications (you may opt out at any time)
• Respond to your enquiries and support requests
• Monitor and analyse usage and trends to improve your experience
• Comply with applicable laws and enforce our agreements
• Prevent fraudulent transactions and protect against criminal activity

We use cookies, web beacons, pixel tags, and similar tracking technologies to help customise the site and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.

• Session Cookies: Used to operate our site and keep you logged in during a visit.
• Preference Cookies: Remember your settings and language preferences.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Track your visits across websites to deliver relevant advertisements.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

• Service Providers: Trusted third parties who assist in operating our website or servicing you (e.g., payment processors, email delivery services, CRM platforms), so long as they agree to keep your information confidential.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• Legal Requirements: When we believe disclosure is appropriate to comply with the law, enforce our policies, or protect our rights or the rights of others.

We do not allow third parties to use your data for their own marketing purposes without your explicit consent.

We implement administrative, technical, and physical security measures to help protect your personal information. These include SSL/TLS encryption for data in transit, access controls, and regular security reviews. While we take reasonable precautions, no security system is impenetrable, and we cannot guarantee absolute security.

In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware, as required by applicable law.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Ask us to restrict processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Revoke any consent you have given us at any time.

To exercise any of these rights, please contact us at info@wizvend.com. We will respond within 30 days.

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: info@wizvend.com
• Phone: +1 512 890 7487
• Address: Johar Town, Lahore, Pakistan | Am Mühlkanal 19, Stuttgart, Germany | Austin TX, USA